FareFinder

Privacy Policy

FareFinder ("we", "us", "our") is a New Zealand rideshare price comparison service available at farefinder.co.nz. This policy explains what information we collect, how we use it, and your rights.

Account information

You can use FareFinder fully without an account. If you choose to Sign Up or Log In, we collect your name (Sign Up only) and email address. There's no password — we send a one-time 6-digit code to your email via Resend to confirm it's genuinely yours, and you enter that code to finish. Once verified, your email is also sent to Formspree so we're notified — see Third-party services below. We do not sell this information, and it is not used for advertising.

If you Sign Up or Log In, your account data — name, email, trip history, saved places, monthly savings estimates, your comparison count, and any rideshare apps you've connected — is stored in our database, hosted by Supabase, so it stays available if you use FareFinder on more than one device. If you never create an account, none of this is transmitted to our servers — see below.

Information we collect

FareFinder is designed to work with minimal data collection. We collect the following:

• Location data — your pickup location, used only to estimate fares and find nearby drivers. This is processed on-device and not stored on our servers.
• Trip history — your recent searches (pickup and dropoff locations) are stored locally on your device using your browser's localStorage. If you're logged in, this also syncs to our database so it's available if you use FareFinder on another device. If you're not logged in, it never leaves your device.
• Feedback — if you submit feedback through the app, your message is sent to us via Formspree and received at our email address.
• Connected app details — if you choose to connect your Uber, DiDi, Bolt, or YourRide account, the name and email you enter are stored locally on your device, and synced to our database too if you're logged in. We never ask for or collect your passwords — connecting an account does not log you into Uber, DiDi, Bolt, or YourRide.

Information we do not collect

• We do not use cookies for tracking or advertising
• We do not sell your data to third parties
• We do not ask for or store passwords — not for FareFinder accounts, and not for Uber, DiDi, Bolt, or YourRide
• Your live GPS location is never stored on our servers — it's used on-device to estimate fares and is not retained anywhere
• If you don't create a FareFinder account, your trip history, saved places, and connected-app details stay on your device only — we never see them

Third-party services

FareFinder uses the following third-party services to function:

• Fare estimates — prices shown for Uber, DiDi, Bolt, and YourRide are algorithmic estimates based on distance and published rate cards, not live data pulled from each company's own systems.
• OpenStreetMap / Nominatim — for address search and geocoding. No personal data is sent beyond the search query.
• OSRM — for route distance calculation. No personal data is sent.
• CARTO — for map tiles. No personal data is sent.
• Formspree — for receiving feedback submissions and sign-up notifications. See formspree.io/legal/privacy-policy
• Resend — for emailing the one-time verification code used to confirm your sign-up or log in. See resend.com/legal/privacy-policy
• Supabase — if you Sign Up or Log In, your account data (described above) is stored in a Supabase database so it's available across your devices. See supabase.com/privacy
• Vercel — for hosting. Standard server logs (IP address, request time) may be retained by Vercel per their policy.

Location data

When you use FareFinder, you may choose to share your device's location to auto-fill your pickup address. This location is used only to show your position on the map and estimate fares. It is not stored on our servers or shared with third parties beyond what is required to fetch fare estimates.

Children's privacy

FareFinder is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent update. Continued use of FareFinder after any changes means you accept the updated policy.

Your rights (New Zealand)

Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of any personal information we hold about you.

If you've never created a FareFinder account, everything is stored locally on your device only — you can clear this at any time by clearing your browser's local storage, and we never see it.

If you've signed up or logged in, clearing your browser's local storage removes the copy on that device, but your account data remains in our database until you ask us to delete it. There's currently no self-serve delete button — email baileyhicks@xtra.co.nz and we'll delete your account and its data.